Adding Clients

Client Information

Step 1: Navigate to the Clients Page

Go to your Clients page.
Click the Add Client button.

Step 2: Enter Client Information

Input your client's email address and name.
Make sure the email address is correct before continuing, as it cannot be changed later.

Step 3: Select Email Invitation Options

Choose whether:

1. The client receives an invitation email with links to the mobile app and web portal

2. You receive the invitation email instead, so you can forward it to the client yourself

Important Tips:

Always verify the client's email address carefully as it cannot be changed later.

Body Measurements

You can record body measurements using either the metric system or the imperial system (US).
To select a measurement system, navigate to Profile > Preferences and choose your preferred system.

Health Goals

Set common health goals or customize them according to your client’s specific needs. For example, you can add a custom goal like "Take care of your skin" by:

Click the "Add Goals" button.
Selecting "Add Custom Goal".
Typing in your custom goal.
Click "Save Goals" to finalize the registration.

Completion and Account Access

After entering all details, click "Create Account" to register the client. Once completed, the client’s account will be active in our system. You’ll be able to view their details, manage their nutrition and goals, and create personalized meal plans.

Access for Clients

Clients do not need to create a separate account.

They can sign in to the Foodzilla mobile app or web portal using the email address entered when they were added as a client. The first time they sign in, they will be asked to set a password.

If a client did not receive their invitation email or has lost it, you can resend it at any time:

Go to the Clients page
Click the ••• menu on the client’s card
Select Resend Invitation

The client will receive a new email with links to access the Foodzilla mobile app and web portal.

Data Synchronization

Once logged into the mobile app, all data, including meals and exercise logs, will sync to your dashboard almost instantly.

Troubleshooting

Email Invitation Not Received: Resend the invitation.
Visibility Issues: Refresh your browser by pressing the SHIFT key while clicking the refresh button.
Unable to Add Client: In rare instances, a client may already exist in our system from a previous interaction with a different coach or nutritionist. As a result, you may be unable to add them without first contacting us. If you encounter this issue, please reach out to support and provide the email address of the client you are experiencing difficulty adding.
Client Password Issues: If a client cannot sign in, they can reset their password from the Foodzilla mobile app or web portal by selecting Forgot Password? and following the instructions sent to their email.
Further Assistance: For any other issues, please contact us by clicking the chat button on the right side of the page. 😁

This streamlined process ensures you can easily manage and support your clients efficiently.