Can I Change Plans or Cancel?

Changing Your Plan

You can change plans from your Subscription page.

Click your name in the bottom left corner, then select Subscription. Or type Subscription into Search.
Scroll to Change Plan.
Select the plan, client count, and billing period you want.
Agree to the terms and confirm.

If you change your plan during the free trial, your account is upgraded immediately.

If you upgrade or downgrade during a normal billing period, the change is immediate. You are charged or receive prorated credit depending on the new price.

Reducing client seats

You can lower your client limit later if you do not need the extra seats. Unused prepaid amount comes back as prorated credit on your account. It is not wasted.

Canceling Your Plan

Canceling your plan is straightforward. Follow these steps:

Access Your Billing Details:
- Go to your "Subscription" page.
Cancel Your Plan:
- Click on "Cancel subscription". Please note you will still have access to your account until the end of your current billing period. If you cancel during a free trial, access will end immediately.

Note:

During the 10-day free trial period, you can cancel anytime without being charged.
If you cancel your active subscription, you will still have access to your account until the end of your current billing period.
If needed, you can extend your trial directly from the subscription page.
If you made a mistake during cancellation, please contact support.

Please ensure you are certain about canceling your account. 💔

By following these steps, you can easily manage your subscription plan. If you have any questions or need further assistance, feel free to contact us through the green chat bubble. 👋