Why Do We Ask for Payment Details

We request credit/debit card information upon signup to address two key issues: spam prevention and identity verification.

Although we ask for your card details, you won't be charged at signup. Charges only occur after your trial ends, and we send you an email reminder before this happens. You can cancel your subscription anytime from your profile page.

Now, let's delve into the reasons in detail.

Spam Prevention

A global website like ours attracts a significant amount of spam and unwanted traffic. Asking for payment information helps mitigate this issue. Our payment processor, Stripe, handles the processing and validation of your card details. We do not store or process your payment information.

Identity Verification

A name and email address alone are insufficient for identity verification. Using a credit/debit card is a standard method for verifying identities for online software products like ours.

Why do we need to verify identities?

• As a healthcare industry product, we must comply with various laws that require us to take steps to secure our systems and prevent spam and false identity accounts.

Do we store your payment details?

• No, we do not store your payment information. Stripe, our payment processor, securely handles and stores your card details and processes payments.

For any further questions or assistance, feel free to reach out to us. 👋