How Automatic Invoice Payment Reminders Work in Foodzilla

Foodzilla can automatically send payment reminder emails for overdue invoices, helping you follow up with clients without having to send reminders manually.

Automatic invoice reminders are available as part of Foodzilla’s invoicing features on the Professional Plan and above.


When Are Automatic Payment Reminders Sent?

Automatic reminders are linked to the invoice due date.

Once an invoice becomes overdue, Foodzilla sends the client a weekly reminder email, up to a maximum of 3 reminders.

If no due date is set on the invoice, automatic overdue reminders will not be sent.


How to Enable Automatic Invoice Reminders

When creating or editing an invoice:

  1. Go to Invoices and create a new invoice, or open an existing one.
  2. Set a Due date.
  3. Save and send the invoice.
  4. Automatic reminders will be enabled for the overdue invoice.

You can also open a sent invoice and use the Automatic Reminders toggle to turn reminders on or off.


What Happens After the Invoice Is Paid?

Once the invoice is marked as Paid, automatic payment reminders stop.

If the client pays by card through your connected Stripe account, the invoice can update to Paid automatically.

You can also manually click Mark as Paid if payment was received outside Foodzilla.


Can I Turn Automatic Reminders Off?

Yes.

Open the invoice and switch off the Automatic Reminders toggle. This stops any remaining reminder emails from being sent for that invoice.


What if I Need to Send the Invoice Again?

You can open the invoice and click Resend at any time.

You can also use Copy Payment Link if you want to share the payment link with the client directly.


Automatic invoice reminders help reduce manual follow up and make it easier to stay on top of outstanding client payments.

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