How Do My Clients Reset Their Password?

For security reasons, practitioners can't reset a client's password. Your client can easily reset it themselves using either the Foodzilla mobile app or the Client Web Portal.

On the Mobile App

  1. Open the Foodzilla app.
  2. Enter the client's email address.
  3. Tap Forgot Password?
  4. Enter the 6 digit verification code sent to their email.
  5. Create a new password.

On the Client Web Portal

  1. Go to https://platform.foodzilla.io/clientPortal/
  2. Click Sign In.
  3. Click Recover Account.
  4. Enter the client's email address.
  5. Enter the 6 digit verification code sent to their email.
  6. Create a new password.

That's it! ✨

Important Note: If you receive multiple verification code emails, only the link in the most recent email will be valid. If you encounter any issues, delete all previous password reset emails, request a new one, and use the latest email received.

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